Browse. Buy. Carefree.
Whatever you're buying handmade—large or small, new or vintage—Kifgo offers many ways to ensure you get exactly what you want.
Kifgo Purchase Protection
Get the item you ordered or your money back—it's that simple.
It's automatic and covers your purchase price plus original shipping on eligible purchases and there's no extra fee for coverage. Follow these steps to get your refund.
Contact your seller
If an item hasn't arrived or isn't as described, go to Kifgo, select the item in your purchase history, and reach out to your seller.
Not resolved? Let us know.
If you've talked to your seller and the issue still isn't resolved after three business days, contact us.
We'll get your money back. Fast.
You can count on hearing from us within 48 hours.
* In order to be protected by Kifgo Money Back Guarantee certain payment methods must be used and all eligibility requirements and deadlines must be met. Category/Item exclusions apply.
Need to return an item?
It's easy to do on Kifgo. Whatever you're looking for, items on Kifgo are returnable. Before you buy an item, check the seller's return policy, then follow these easy steps to make a return.
Start Your Return
Select the item you want to return in your purchase history.
Ship the Item Back
If the seller asks, send the item back as soon as possible using their preferred return method.
Receive Your Refund
If the seller doesn't refund your money, ask Kifgo to step in and help.
Need some help?
Give us a few details and we'll offer the best solution. Connect by phone, chat, email, and more.
Customer support